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Covid-19


We take the health and safety of our clients very seriously. Therefore, we are following all CDC regulations to keep our studio and clients healthy. Headshots with Leah will be a 1-to-1 interaction taking place in her natural light open-air studio, she will remain within 6 feet of you and will be wearing a mask. Hand sanitizer, disposable wipes and a hand-washing station will be readily available for you to use as needed. We do ask that if you are not feeling well or are experiencing flu-like symptoms, please rest and reschedule to ensure the safety of everyone, we will do the same. As of 4/9/21, we are fully vaccinated. As of 11/18/21, we are boosted for your safety!




Payment Policy


A non-refundable deposit of $50 is required to complete your scheduled appointment. You will receive a PayPal invoice within 10 minutes of booking your session. If you fail to pay your deposit within 48 hours, your spot will not be secured and will be offered to other potential clients. The remainder of the session fee is due the day of the shoot via Venmo, Paypal, check or cash.




Scheduling


We typically book out two - three months in advance. We've created a new system of scheduling where we open up all available slots two months prior on the 1st. For example, we release all available slots for February on December 1st at 10AM PST. If you'd like to be notified of when the release happens, email Hannah to be added to this list. The only option to potentially get in sooner is to be put on the waitlist in case of any cancellations opening up.
*The most ideal light is in the mornings/early afternoon so our shoots are anywhere from 9AM - 3PM.




Rescheduling Policy


We understand that things happen but Huebner Headshots is a 7-day a week operation which makes rescheduling pretty difficult, so we suggest you try to stick to your scheduled shoot. Please note that if you absolutely must reschedule, it may take longer to get back on the books. (Right now is an extremely busy time so we’re trying to make the best effort to provide a shoot for all clients.)




Cancellation Policy


Cancellations made 3-7 Business days before your shoot: Your deposit may only be transferred to a new shoot day.
Cancellations made under 3 business days before your scheduled appointment time: Your deposit will be forfeited.
A new deposit is required to re-book.
*The only exception for a refund is if Huebner Headshots needs to reschedule. We reserve the right to refuse to work with anyone who does not respect our time and efforts to serve all of our clients fairly.*




Waitlist


If a client cancels (or when our schedule allows us to add a new appointment) we send out an email notice to all waitlisted clients and the first to respond, gets the date.




Edits


The mini session fee includes 2 high resolution edits, the full session includes 4 high resolution edits and the shared session includes 3 high resolution edits each. When editing, we are focused on making sure your photos POP in the thumbnail version as this is what most industry professionals see. When it comes to the face, we do minimal retouching--we believe you are beautiful as you are--therefore, we will remove blemishes but will not remove your laugh lines/crows feet/etc. Each additional edit after the amount included in your shoot is $15/photo. Editing times are taking a bit longer right now, please allow 5-7 business days to get your edited photos back. If you're in a rush, there will be an additional fee per photo for a quicker turnaround time.




Wardrobe


We suggest you discuss with your agent/manager to know the looks you need prior to coming. It's best to come as organized as possible so we spend less time picking outfits and more time shooting. If you need assistance in styling, we have a couple wonderful stylists who have helped clients make the most out of their session! Inquire in the contact box for their info.




Makeup


*We have a list of reccomended MUA's that we love, however, you will have to coordinate scheduling them on your own. We no longer have the space or time to accommodate makeup application prior to your session. Please ask for our list of MUA's when booking! If you do decide to hire a MUA, please meet prior to your shoot and have your first look makeup done. You are welcome to bring the MUA along to freshen you up during the shoot but we've found it's best to start shooting shortly after you arrive to make the most out of your session.




Location


Our studio is located in beautiful Atwater Village. We'll provide the exact address and parking instructions once you've been scheduled!




Donations for Racial Justice


We donated $25 from every shoot in the month of June and July to the Black Lives Matter global organization. Going forward, we will continue to donate monthly to organizations that uplift the BIPOC, AAPI and LGBTQIA+ community. Our studio's mission is to create a safe space for all therefore, we do not tolerate racism or hate here. *We were able to raise $2075 in donations for the month of June and July, thank you to all of our clients for supporting racial equality. <3




Branding Sessions


Come August, we will start offering branding sessions in the studio. At this time, we'll only be offering 1 slot per week due to the high demand for headshots. Branding sessions are an opportunity for us to create fun photos that showcase your personality for your website, IG, IMDb, etc. If you're interested in booking a branding session, please fill out this form!